For a mine operations manager, the role is a high stakes balancing act of maximizing production, ensuring safety, and controlling costs. In an environment of fluctuating commodity prices and immense capital investment, “what gets measured gets managed” is more than a cliché—it’s the foundation of operational excellence. To improve mine performance, managers must move beyond high-level outputs and track a balanced set of Key Performance Indicators (KPIs) that provide a real-time, actionable view of the operation’s health. These critical KPIs can be grouped into four essential categories: Safety, Production, Asset Health, and Cost. Let’s explore each of them.
Safety: the non-negotiable foundation
Before a single ton is moved, a mine’s performance is measured by its safety record. A safe operation is almost invariably an efficient and profitable one, as it reflects strong discipline, robust processes, and high employee morale.
- Total recordable injury frequency rate (TRIFR): this is the paramount lagging indicator, tracking the number of recordable incidents per million hours worked [1]. While the goal is always zero, monitoring TRIFR trends highlights areas of systemic risk.
- Near-miss reporting: this crucial leading indicator tracks the volume and severity of reported near-misses [2]. A high number of reports (coupled with low incidents) does not indicate a dangerous site; it indicates a healthy, engaged culture where employees are actively identifying hazards before they cause an injury.
Production and processing: measuring value, not just volume
While “tons moved” is a fundamental measure, it’s an incomplete picture. Smart operations managers focus on the value extracted.
- Tons mined and/read milled (throughput): this is the primary volume KPI, measuring the output of the mining and processing plant. It’s the heartbeat of the operation.
- Ore grade (head grade): this measures the concentration of the valuable mineral within the mined ore [3]. It answers the question: “Are we mining high-quality rock?” Tracking this against the mine plan (Grade Variance) is critical for financial forecasting.
- Metallurgical recovery: this measures the percentage of valuable mineral successfully extracted from the ore during processing. A mine could have high throughput and great head grade, but if the processing plant’s recovery is low, value (and profit) is being sent straight to the tailings dam.
Asset health and utilization: getting the most from capital
Mining is asset-intensive. A single haul truck or shovel represents a multi-million dollar investment. How these assets are used dictates operational efficiency.
- Equipment availability: the percentage of time a piece of equipment is mechanically ready to work. This is a direct measure of maintenance effectiveness.
- Equipment utilization: the percentage of available time that the equipment is actually in use. The gap between availability and utilization is often where major inefficiencies hide (e.g., a truck is ready but is waiting for a loader).
- Overall equipment effectiveness (OEE): this is the gold-standard metric. It combines Availability (was it working?), Performance (did it run at its designed speed/cycle time?), and Quality (did it produce a valid output?). A low OEE score provides a clear diagnostic path for improvement.
Cost control: the ultimate efficiency metric
The cost per ton mined/processed is the ultimate benchmark of efficiency, rolling up labor, fuel, maintenance, power, and consumables into a single number. Tracking this metric relentlessly allows managers to see the financial impact of every operational decision—from haul-road design (fuel burn) to maintenance strategies (component life)—and steer the entire operation toward sustainable profitability.

